Good, that's the important bit done
Two things before it comes round.
One. There's a short form to fill in before we speak. Do it the day before, so it's fresh.
Two. Don't tidy anything up for it. The most useful calls I have are the ones where somebody opens a spreadsheet that's a mess, or tells me about the client they've been dreading messaging.
And if something's bothering you between now and then, don't save it up. Stick it in the group.
